> ## Documentation Index
> Fetch the complete documentation index at: https://nango-wari-migrated-bigcommerce-docs.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Freshdesk - How do I link my account?

# Overview

To authenticate with Freshdesk, you need two key pieces of information:

1. **FreshDesk Domain** - Your Account domain on FreshDesk
2. **FreshDesk API Key** - Your unique account identifier

This guide will walk you through finding or creating those credentials within Freshdesk.

### Prerequisites:

* You must set up an Enterprise account with Freshdesk.

#### Step 1: Finding Your FreshDesk API Key

1. Log into your FreshDesk Enterprise account and nagivate to your profile in the top right hand coner and click **Profile Settings**.

2. Click **View API Key** to reveal your API key.

<img src="https://mintcdn.com/nango-wari-migrated-bigcommerce-docs/0e1fmpkak1P9I_Ew/api-integrations/freshdesk/nango-freshdesk-2.png?fit=max&auto=format&n=0e1fmpkak1P9I_Ew&q=85&s=04d60c7119545ffb3b6e25ba9f0655ee" width="1511" height="778" data-path="api-integrations/freshdesk/nango-freshdesk-2.png" />

Important: Copy and store your API Key securely, it will not be visible again once you leave this page.

#### Step 2: Finding Your FreshDesk Domain

1. Your FreshDesk Domain is available in the browser search bar

<img src="https://mintcdn.com/nango-wari-migrated-bigcommerce-docs/0e1fmpkak1P9I_Ew/api-integrations/freshdesk/nango-freshdesk-1.png?fit=max&auto=format&n=0e1fmpkak1P9I_Ew&q=85&s=17fe8f4eb2f2a84800561a5b857f5b46" width="1511" height="758" data-path="api-integrations/freshdesk/nango-freshdesk-1.png" />

#### Step 3: Connect Your Freshdesk Account

<img src="https://mintcdn.com/nango-wari-migrated-bigcommerce-docs/0e1fmpkak1P9I_Ew/api-integrations/freshdesk/nango_connect_ui.png?fit=max&auto=format&n=0e1fmpkak1P9I_Ew&q=85&s=63fa088d26865cef62c83ae070edd7f3" width="495" height="755" data-path="api-integrations/freshdesk/nango_connect_ui.png" />

To authenticate using your API credentials, navigate to the Freshdesk authentication form.
Enter your credentials as follows:

* FreskDesk API Key: Your API Key
* FreshDesk Domain: Your FreshDesk domain

Click "Connect" to complete the authentication.