> ## Documentation Index
> Fetch the complete documentation index at: https://nango-wari-migrated-bigcommerce-docs.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Help Scout - How do I link my account?

# Overview

To authenticate with Help Scout, you need one key piece of information:

1. **API Key** - Your Help Scout Work API Key

This guide will walk you through finding or creating those credentials within Help Scout.

### Prerequisites:

* You must set up an account with Help Scout.

#### Step 1: Finding Help Scout API Key

1. Log into your Help Scout account.
2. Each user has a Docs API key. To generate, view, or regenerate the API key, click the "person" icon on the top right of your account, next to the search, then click `Your Profile`.

<img src="https://mintcdn.com/nango-wari-migrated-bigcommerce-docs/5uzsB-_-fT400Ffv/integrations/all/helpscout-docs/help1.png?fit=max&auto=format&n=5uzsB-_-fT400Ffv&q=85&s=acd1b24a14c3aeb3c40eaf11d4409d49" width="299" height="161" data-path="integrations/all/helpscout-docs/help1.png" />

3. Next, click the `Authentication` link in the menu on the left and select the `API Keys` tab.

<img src="https://mintcdn.com/nango-wari-migrated-bigcommerce-docs/QWtVAOVY-PHYzt9X/integrations/all/helpscout-docs/help2.png?fit=max&auto=format&n=QWtVAOVY-PHYzt9X&q=85&s=70114b3d2b8545198362538b3e187c1e" width="2374" height="688" data-path="integrations/all/helpscout-docs/help2.png" />

Note: If you don't see an API key in your profile, it's because you haven't been granted the "Docs: Create new, edit settings & Collections" permission by the Account Owner or an Administrator.

4. Store your API key securely.

#### Step 2: Connect Your Help Scout Account

<img src="https://mintcdn.com/nango-wari-migrated-bigcommerce-docs/QWtVAOVY-PHYzt9X/integrations/all/helpscout-docs/nango_connect_ui.png?fit=max&auto=format&n=QWtVAOVY-PHYzt9X&q=85&s=4ba8259aff4cc9d4ec1a44e7d85fff72" width="496" height="749" data-path="integrations/all/helpscout-docs/nango_connect_ui.png" />

To authenticate using your API credentials, navigate to the Help Scout authentication form.
Enter your credentials as follows:

* API Key: Your Help Scout API Key

Click "Connect" to complete the authentication.
